Plan, Listen & Engage
Social Insights understands the influence that social media is having on your brand or organisation. We develop social media strategies, provide training, design and implement listening and responding programmes, and offer social media consultancy services to provide the support you need to be truly successful in the social space.
Plan – lay the foundations
- Start with an Digital Audit
- Social Media Policy Development
- Staff Guidelines
- Community Management Guidelines
- Social Media Management strategy
- Social Media Training, One-on-One or groups
Listen – turn data and knowledge into real business insights.
We offer a full service platform for social media monitoring, analytics and reporting.
- Discover what is being said about your brand, organisation and industry
- Competitor activity analysis
- Brand persona development to segment and target your audience
- Content Strategy based on our insights into what your customers are looking for
Engage – develop roadmaps for social media success
- Recommendations on how to build engagement and interaction with customers via your social media efforts
- Engaging social media campaigns aligned with your business objectives
- Social media for events